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PACKAGING FAQ

Packaging and branding can be confusing. Having a team of expert printers (some with over 30 years experience), means we've had our fair share of learning opportunities. That's why we've developed an FAQs page to help.

These packaging FAQs include real questions from people just like you. And, through each question, project, job, and client, our account executives have been there to help our clients every step of the way.

Don't see your packaging question listed? Use the contact us page to ask us directly.

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FREQUENTLY ASKED QUESTIONS

For the instant preview on our site a .jpg or .png will work so that you can get a quick peek at what your product will look like. But for the real deal we will need a .EPS, .Ai (embedded), or .PDF file to ensure the highest print quality. If you do not have these file types, you can contact us and we can connect you with our award-winning graphic designers who are happy to help get your artwork ready for print. This may result in a charge for design time.
Yes, after you have uploaded your file, you will be able to render a preview of the finished product. This will give you a good idea of what the final product will look like. Once you have approved this preview and check out we will get to work processing and printing your order. If you are ordering a promotional item, you will receive an additional proof via email from the manufacturer which you will need to approve before your product can go into production. Please be sure to examine all proofs carefully for spelling, grammar, and correct artwork before submitting approval.
Orders for pop top doob tubes and labels can take 5-7 days depending on quantity and embellishment print options. Promotional items, due to the fact that they are manufactured outside of our facility, can take 4-6 weeks depending on availability and quantity. For a more accurate shipping estimate please contact a member of our executive sales team and they will be able to assist you with a personalized timeline.
Some products are available for rush shipping. If you are working within a narrow time frame, contact one of our executive account representatives by calling 844-226-4653 and they will be able to work with you to ensure you get what you need when you need it.
We strive to provide our clients with the absolute best product possible. If you have any questions or concerns, please give us a call at 844.226.4653 or send us an email at marketing@goldleafpackaging.com.
If you are an established client of GLP please reach out to your personal sales rep before placing an order. This is so that everything remains consistent, and you will not have to resubmit artwork.
@2023 by GoldLeaf Packaging